Warranty and terms

among other memento’s

Warranty

The greatest possible care will be taken with your order. Should you nevertheless find it to be damaged or incomplete, we will refund the full purchase price. You may also request repair, replacement or delivery of any missing items. This does not apply to any colour differences or irregularities common in handmade goods and natural products such as gemstones. This warranty applies only if you clearly report the problem by letter or email within 14 days of receipt. All refunds will be made as quickly as possible, and at any rate within 14 days of receipt of any returned items. No refunds will be paid on items damaged as a result of improper use or lack of care, unsuitable return packaging or any other avoidable cause. In that case, your order will be returned to you.

Terms

Download here parlAmore’s general terms and conditions (pdf).